Comments for Dr. Gail Jackson
This place is not run so well. Firstly, I had an appointment for 9am, I didn't get seen until 10:30 am. Threw my whole morning off. The waiting room was packed with patients in the same predicament. When I finally was seen, I did not even see a doctor, I saw a nurse. The nurse was great and very competent but I don't feel I should be charged for seeing a doctor when I saw a nurse. Of course there was no reflection on my bill that said 'exam by nurse' so I assume I was charged the full amount. Curious I called to find out, their billing department is awful. I couldn't get in touch with anyone. Finally I got a man who barely speaks English and will 'call me back'. I have not received a call. The bill was received a few weeks ago, the appointment was last year. I have received bills from external an laboratory where they did not provide my insurance information even though I know they have it on file. I asked for an explaination of services provided so I can pay the bill and it seems impossible to get that information. I will not go back to this office. The doctor I made an appointment to see was not even in the day of my appointment. It is unfortunate that I had to go there the one time I did. It was not a very modern office. It felt like a clinic to me. I hope I can find a decent doctor who will take a few minutes to speak with me instead of rushing me in and out with a nurse and charging me top dollar.
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