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Comments for Dr. James Thorsen

Because Ft. Benning does not spay/neuter pets and only gives medications & exams, I called all of the local vets and wrote down their prices, fees, and information about their services. I was quoted a price for a cat to be neutered at the Animal Health Center, asked many questions stating that we were a military family and made it clear that we were on a fixed income. They were aware that the cat was a stray. I made the appointment based on the quoted price. Upon pick up of my neutered cat, I was informed that he had been given the 'mandatory' physical exam which was going to cost me an extra $26. No one ever mentioned ANY mandatory exams and I had the printed record of the Ft. Benning vet's recent (last week) exam which showed that he had a clean bill of health & was up on all shots. I politely asked the vet if he could discount the exam because I was misquoted a price and because my cat had just had a very thorough exam. He became flustered, defensive, and angry. He said that he would discount the fee but informed me that I was NEVER to return to the clinic with any of my animals even in cases of emergency. When asked what I had done wrong, he said in a raised voice: 'We don't want to deal with your kind here.' What kind is that? Military? Fixed income? I tried to tell him that I'd only asked because my husband and I do not have much money right now. We have to be careful about our spending, but we felt that it was very important that the stray cat get neutered. He shrugged and told me that I was to leave immediately after payment. In tears, I paid and walked to my car with my cat. I would have continued to go to that vet after the refund and I would have paid if the vet said I had to. I wasn't rude or angry about the extra cost, just concerned because I had not planned on spending any more than the quoted price. Never have I been treated so poorly by a medical professional. I want to make it clear that the staff acted professionally and the office's score reflects the doctor's horrible behavior.

Dr James Thorsen

Bussiness Name:	James Thorsen
Address:	Animal Health Center 7870 Veterans Pkwy Fortson, GA 31808
City:	Fortson
State:	Georgia
Zip:	0
Website:	Add Website
Phone:	Add Phone
Overal Rating	based on 1 votes
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Comments

» posted on: 26/09/2008

This person is absolutely right. Dr. Thorsen is an angry, bitter, spiteful man with no regard for other people, be they staff or client. His quick temper and irrational behavior have led to more than a few people quitting his staff in disgust. He constantly talks down to people and has a serious pornography problem, which has interfered with the care of some animals, as the doctor is sometimes "busy" in his office during scheduled appointments. I pray for Dr. Thorsen to become a better human being.

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