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Scorecard for... Dr. Heather Harris Dentist  Denver, Colorado
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Other doctors of the same specialty in CO:10 Dr. Andrew Miller Colorado Springs10 Dr. Alan Reisman Louisville 10 Dr. Lucinda Lewis Aurora 1 Dr. Joseph Parsons Arvada 1 Dr. Duane Mata Windsor 1 Dr. Dale Steen Golden 1 Dr. Bernard Slota Denver 1 Dr. Dale Steen Lakewood
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Overall Score as rated by Farley |
Year of Treatment |
Comments by Farley
on 02/17/07 1 responses to this scorecard This scorecard was voted helpful +1 times |
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2006 |
Dr. Harris was not in the office on the day both my wife and I had our appointments, but the office staff told us to come in anyway for our cleaning, even though most of the staff was sick. The receptionist that day and the office manager were rude and incompetent. They didn't know where the correct paperwork was, and at one point, put my dental records into my wife's file, and began discussing treatment with her. The hygenist told my wife that she had two cavities, and told me that I really need to get my crooked teeth fixed before they cause more problems. I am 32 years old, never had a cavity, and have three teeth that are slightly out of line, but most people never even notice. The hygenist was terribly condescending, and tried to make me feel bad about my appearance. My wife and I both had to schedule an additional appointment to come in and see Dr. Harris within the following weeks. During those visits, Dr. Harris told my wife she had four cavities, and told me I had two. She explained to us both separately, her version of what a cavity is, which essentially amounts to a deep pore in the tooth. She wanted to drill and fill our teeth as some type of preventative measure. We were both a little concerned about this theory, so in the following weeks, my wife (who supposedly had four cavities) went to another dentist. This dentist told her, that, yes, she had some deep pores, but most teeth do, and that at this is nothing to worry about. This dentist also said that they could, maybe, eventually develop into cavities (this is how cavities are formed, after all), but that there was no reason to start drilling into perfectly good teeth at this point. We sent a letter to Dr. Harris addressing our concerns about her practices, and got nothing more than an extra bill for the small amount our insurance company wouldn't pay because of the extra appointments we had to make because Dr. Harris was sick one day. I am appalled that this dentist is undoubtedly drilling unnecessary holes into other people's teeth that don't even need the work done. I'm sure she's making a lot of money from her patient's insurance companies.
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How...odd. I too recently went into the office and was diagnosed as needing three fillings. Two of the teeth appeared more de-mineralized than anything, the third was superficial as it had not passed through the enamel to the dentin. Yet she thought that all should be filled as a 'preventative' measure, 'as long as we're in there...'
Needless to say, I was a little dismayed at the cavalier treatment of how she wanted to proceed. Perhaps if she had seen something on the 18 X-rays that were taken, which she looked at for at least five whole seconds. Not that I expected her to dote on them, but something more than a cursory glance before a couple of quick pokes with the explorer and a triple diagnoses would have been nice.
I then proceeded to ask about the procedure in their new 'state of the art' facility. Drill and fill. No discussion of other options, such as air abrasion for superficial cavities, or flouride treatments with sealant to reverse the mineralization before cavitation. In fact, although their website referenced an intra-oral camera to show you your teeth, I got to hold a small hand mirror, whilst she held the dental mirror to get a 'reflection of a reflection' of what they see.
As I see it, I'll wait and visit another dentist. If she's right and I'm wrong, the teeth might be slightly more worn but not too bad and still fillable. If I'm right, there will be no drilling of otherwise healthy teeth.
My hope is that the hygenist (always important since you spend about 90% of the visit with them), who was very friendly, knowledgeable, and gave good prevention tips and recommendations without condescending or lecturing, can progress to another dentist before getting exposed to too many cases like this.