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Scorecard for...
Dr. Suzy Azalea

Dentist
Bolingbrook, Illinois



Average score
4



10 = best, 1 = worst

6 ratings

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Location

Lily Cache Dental
761 East Boughton Rd
Bolingbrook, IL 60440

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Overall Score
as rated by momofboyz
Year of Treatment
Edit
Comments by momofboyz on 11/13/07

1 responses to this scorecard

2
2007 My 6yr old came to this office for toothache and had two fillings.  The novacaine worked too well and the boy chewed his cheek.  This office didnt think to prescribe pain meds but did prescribe antibiotics and the dosage was off-the pediatrician easily doubled the amount to make it correct.  The office person did not fill out papers correctly so I wound up getting billed (but I refuse to pay for their mistakes) and she also argued about whether my son was in pain.  He is 6.  The workers in the office all seemed more interested in their computers (ordering clothes and travel plans) than helping patients-I waited at least 15 minutes for them to write up a prescript after waiting a half hour for my son to be seen-and I had a bored toddler w/ me to boot.  Then they say I ought to go to a pediatric dentist-they had initially told me that the other dentist was for children (hes there once a week)Im like-where am I then? ugh. Will never go back. they were rude, inefficient and not very gentle.

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Nursing Staff Office Staff
2
2
Cost Medical Equipment
1
1
Office Waiting Time Appointment Availability
1
8
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Responses to momofboyz's scorecard

Comments by myjavon1 on 11/13/07, 11:25 am

I actually complained to the Better Business Bureau regarding the stafff but Dr. Azalea never responded. I have never met her but knowing her staff they probably threw the mail away. I recently switched my dental carrier because she was the closet. I now go to Two Rivers Dental and they are awesome! I hope this helps you




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