Dr. Erica Fry ~ doctor reviews ~ doctordecision.com

Overall Score as rated by 4DOGS	Year of Treatment	Edit Comments by 4DOGS on 05/15/08 This scorecard was voted helpful +1 times
10	2008	I HAVE MANY ANIMALS. AS FAR AS CARE, I HAVE NOT HAD A BAD EXPERIENCE HERE. I HAVE CRAZY ANIMALS, ANIMALS THAT EAT THE WRONG SORTS OF THINGS, AND ANIMALS THAT ARE BEING TREATED FOR BIZARRE CONDITIONS. I'VE ALWAYS HAD ANIMALS AND BEEN TO MANY VETS. THIS ONE MAKES ME UNDERSTAND THE WHY'S AND HOW'S OF WHAT IS HAPPENING. I HAVE HAD MANY SURGERIES HERE WITHOUT ANY PROBLEMS. THEY HAVE FIXED THINGS THAT ARE 'UNFIXABLE'. DR. FRY IS COMPASSIONATE TOWARDS ANIMALS AND SEEMS TO FEEL THEIR PAIN. SHE IS DETERMINED TO DO THE BEST JOB THAT SHE CAN DO. THAT'S WHAT I APPRECIATE. IF THERE IS SOMETHING THAT SHE FEELS WILL BETTER HELP THE ANIMAL OUT, SHE WILL DO IT. IF SHE FEELS THAT SHE'S UNABLE TO COVER ALL BASES, SHE WILL NOT HESITATE TO REFER YOU TO SOMEONE IN THAT SPECIALIZED FIELD WHERE YOU CAN GET ON-GOING TREATMENT. Is this scorecard helpful? Yes / No This scorecard was voted helpful +1 times
Nursing Staff	Office Staff
9	10
Cost	Medical Equipment
9	10
Office Waiting Time	Appointment Availability
8	10

Overall Score as rated by doglover08	Year of Treatment	Edit Comments by doglover08 on 05/15/08 7 responses to this scorecard This scorecard was voted helpful +2 times
10	1992-current	I would like to start off by stating that I am shocked to see the demoralizing comments made on this site by a particular customer who is targeting several vets in the Madison, Alabama area. Since she is giving such great advice to 'let the consumer be the judge' I'm here to share my experiences. My dog, Sampson, swallowed a golf ball 1 year ago in June. My husband and I frantically rushed to Dr. Fry's office at Madison Animal Care. She was understanding, patient, professional and above all else competent in her field of expertise. Dr. Fry explained all of our options was able to safely remove the golf ball and provided excellent care before, during and after the ordeal. Sampson is healed and doing well, no more golf for him :) As you can see in the picture, he's switched to basketball as his sport of choice. We also have two cats, Sabreena and Cleopatra. Dr. Fry has always shown compassion for our little angels during annual visits. When we sadly lost our third cat, Anthony, Dr. Fry was an intern at Madison Animal during her summer break. She went above and beyond then, showing great compassion and professionalism during a time of such heartache. She shared some of her personal experiences with her beloved pets that gave us comfort. Even then, my husband and I knew she would be a wonderful veterinarian. We enjoy bringing our pets to Madison Animal Hospital and will continue to do so. The entire staff shows a true passion for the practice of veterinary medicine. My advice for unhappy clients is to talk to the staff about any issues at the time they arise. These people love animals so dearly and will continue to serve the families in Madison with the best care possible. Is this scorecard helpful? Yes / No This scorecard was voted helpful +2 times
Nursing Staff	Office Staff
10	10
Cost	Medical Equipment
10	10
Office Waiting Time	Appointment Availability
10	10

Responses to doglover08's scorecard

Comments by Katerina on 05/15/08, 2:44 pm

Dear doglover08

I am glad the vets at Madison Animal Care Hospital saved your dog (it was a very obvious disease!); however they could not diagnose my pet. He had Addison's disease; do you know anything about it? It's called the 'Great Pretender.' My pet had all the symptoms, but It takes a a very good and experienced veterinarian to diagnose. They suggested that he had a number of diseases and never entered into their minds to check him for Addison's disease! They even kept him at the hospital for 3 days for tests and observation and I paid over $1,000 just for that. Still no diagnosis!

That's why Erica Fry sent me to a specialist; she didn't have the skills (didn't know she is an intern--that explains a lot!) and experience to diagnose. The specialist recommended surgery for an obstruction (I blame myself for not questioning the obstruction since my pet was not a puppy to just swallow balls like yours). There was NO OBSTRUCTION and the surgery recommended by Erica Fry killed my dog! HE SHOULD NEVER HAVE HAD THIS SURGERY!

She never followed up on my pet's surgery--didn't even call me to ask me if I needed any help with his post-op care. I INITIATED a phone call a week after my pet passed away to ask them what went wrong and why they never called me! Deborah Armes attacked me on the phone, yelling nonstop, and saying 'What did you expect? He was 94 years old!!' I also asked them for a copy of my pet's records. At first they were reluctant to do it, then they gave me copies of certain medical records, and they REFUSED to give me copies of my pet's X-rays.

It's funny that no one posted any comments on these vets until now. If you believe they are such great vets, why didn't post your comments before I posted my bad experience with these vets?

FYI: There were two attending vets, an internist, a surgeon, and an emergency clinic vet involved in my pet's agonizing death.

BOTTOM LINE: A sick pet with symptoms, vets could not diagnose (they could search his symptoms on their computer), misdiagnosis, surgery, death! Cost: over $5,000!

Comments by doglover08 on 05/15/08, 3:41 pm

I first want to make clear that Dr. Fry is not an intern. (She was an intern 5 years ago when she treated my cat who passed away.) I will repeat that Dr. Fry is an understanding, patient, professional and above all else competent in her field of expertise.

Unfortunately with our busy lives we seldom take time to publicly thank public servants, doctors and community leaders who make a positive and meaningful difference in our lives. I sing my praises to these doctors on a regular basis, but when I saw your online commentary I couldn't help but jump in and let the good people of Madison know my opinion of this practice.

As you say 'let the consumer be the judge.' I think as you've seen on this forum, you are vastly outnumbered in your opinion.

I would also like to let you know that I'm praying for you to find closure on this traumatic event in your life and find comfort in a higher power. Losing a pet is never an easy thing. There are several online resources dedicated to helping with this difficult time, I would recommend: http://www.pet-loss.net/

“As she has planted, so does she harvest; such is the field of karma. ~Sri Guru Granth Sahib”

Comments by Katerina on 05/15/08, 4:29 pm

I really appreciate all the comments, slanderous or not. Criticism is always welcome. I do not consider my comments verbal assults--I am merely stating facts.

I am sorry if I spoiled the 'compassionate, good, caring' vet's image. It is my opinion that you probably started to wonder. . . perhaps what I experienced has instilled doubts. . .

I am not slandering all Alabamian vets. Actually, I found a truly wonderful vet, Dr. Cruzen, who is caring for my two remaining pets. I have been allover the world due to my husband's military career and mine), I have seen lots of vets, and I can judge vets' skills. Until now, I never had a bad experience so I never knew that some vets lack experience to diagnose challenging patients.

I sent any medical records I had to vets out of state including my first cousin. They all concluded that my pet had Addison's disease.

I did not seek diagnosis on line, although many on-line vets (info4dogs) are truly professionals! Soon I will have a web page with all the details of my pet's sad story.

Comments by PoodleLover on 05/18/08, 12:04 pm

Oh, for God's sake, Katerina, you really need to get a grip.

Yes, Addison's disease is known as the 'great pretender'. You are correct about that. That's because it mimics so many other diseases and doesn't always declare itself.   There's no such thing as having 'all the symptoms' with it, because every case is different, and there is no defining set of symptoms specific to Addison's disease. (Except maybe the 'typical' increased potassium/decreased sodium thing, but even that can be caused by other diseases.) Symptoms of Addison's overlap with symptoms of other diseases. Again, that's exactly WHY it is called the 'great pretender'.

Since that's the case, and since you admit that you know it's the 'great pretender', how could you POSSIBLY be upset if it wasn't discovered?   (Read my scorecard on Dr. Deborah Armes.   It just doesn't sound to me like your dog had Addison's anyway.)

Do you really think that all vets should do a highly specialized, expensive test on every sick dog that walks through their doors, 'just in case' it's Addison's??????????????????   Usually, they test for much more common things first. Even with my dog's experience with it, I would be very skeptical of any doctor who wanted me to spend my money on such a test unless there was a really good reason to suggest it.

I'll tell you again that Dr. Armes IS a very good and very experienced vet who correctly diagnosed my dog with Addison's and saved his life, and that was many, many years ago.   (I'm trying to remember if it was 10 or 12.)   She's not at all unfamiliar or inexperienced with the disease. In fact, she had to teach another vet at that practice (one who had been out of school for at least 4 or 5 years at that point, I believe) about it, since the other vet didn't recognize it in my dog and thought he had a heart problem instead.

I'm really sorry your little dog died, but I think you're off your rocker and I pity whatever veterinarian is having to deal with you now if you are this difficult to communicate with.

Comments by Katerina on 05/18/08, 3:31 pm

Dear Poodlelover

I got a grip--I am now in control of my pets' health. Since I read A LOT on Poodles' health characteristics, I asked my wonderful new vet to perform tests on my remaining poodles for Cushing's and Addison's disease, complete CBC (AGAIN), EKGs and cardiologist's assessment. You see MONEY WAS NEVER AN ISSUE--I never complained about costs if it was for my pet's well-being, and the vets knew it.

I have to give you a lot of credit--you are either a very well informed pet owner, or a good vet.

Comments by PoodleLover on 05/18/08, 8:41 pm

I'm such a well-informed pet owner because I had such a good vet when my Poodle was ill. I learned a lot because I was given good information by a great vet and did some research on my own, but that was a long time ago as I said. I didn't have the Internet back then, but Dr. Armes made sure I knew what I needed to know. I didn't really even want to know as much as she wanted me to know, LOL. She xeroxed things for me out of veterinary textbooks. I make no claims for being an expert but I became pretty informed about the basics of this specific disease as a result of that. I have a relative who is a nurse, and asked her some questions as well. People get Addison's disease, too.

It doesn't make much sense to me to automatically test for Cushing's or Addison's 'just' because a dog is a poodle, though. Have you called any of the vet schools and asked them if that's standard procedure? Don't you think you might be overreacting just a bit in doing all that specific testing? If it gave you peace of mind then goody for you, but it probably wasn't really needed unless they were showing something to suggest it. There are many more diseases and conditions that they are much more prone to get than either of those. You must be very wealthy if you can test for all of them. Must be nice. I'm sure you must have made your new vet very happy to take your money. :) That's another thing I loved about Dr. Armes. She'd explain the benefits of any diagnostics and didn't do tests just for the sake of doing tests. She always told me what was really needed vs. what really wasn't. Not all vets are that forthcoming and honest. She wasn't just trying to get all of my money like some do. For her, it seemed to be all the about the patient, not about my checkbook. She really earned my trust and respect, that's for sure.

By the way, CBC's don't usually change with either of those diseases to the best of my knowledge. I'm pretty sure that only checks for anemia and infection. It's good to do, but I don't see how that relates to what worries you. It the chemistry profile and electrolytes that need to be watched for early indications if you're worried about Addison's or Cushing's. Dr. Armes checked my dog's chemistry profile about twice a year, and monitored his electrolytes every 2-3 months after she diagnosed his Addison's. She checked his heart rate and his weight every time he got one of his Percorten shots though. I think she checked his CBC when she did his annual wellness visit. Once I saw the magical improvement in my dog when she started his treatment, I had no reason to doubt her. I trusted her totally and did whatever she recommended. I knew she had his best interests at heart.

Sorry if I jumped all over you before, but your hateful comments about Dr. Armes really hit me the wrong way. I don't think she deserves any of what you've said on any of these scorecards. She knows alot about Addison's disease. I also think you're being unfairly harsh to all of the vets who obviously tried to help you. They wouldn't have sent you to specialists if they didn't care and want the best for you and your dog. I understand your anger that your dog is gone since it's one of the stages of the grieving process, but I think your anger is misplaced. Vets aren't in the business of killing dogs. They'd be pretty stupid if they were, since they'd rapidly run out of patients and go out of business.

Comments by Katerina on 05/19/08, 10:50 pm

I do not hate anyone; I am very bitter and disappointed for trusting my pet's health to a cardiologist, an opthalmologist, an internist, two general practice veterinarians, a diplomate surgeon, and they still gave me back a dead pet.

My pet had Atypical Addison's disease. You may check and see that there is a difference between primary and atypical Addison's disease.

I still believe that Deborah Armes and Erica Fry should have performed the ACTH test because my pet had all the symptoms suggestive of Addison's disease. She diagnosed GI condition and Erica Fry diagnosed pancreatitis. They were trying to deal with each symptom he had rather the cause of the symptoms.

I never suggested that veterinarians are in the business of killing dogs--that would be stupid of me to think that way. But I do expect an apology for their omission or inaction--that would probably give me closure to my pet's agonizing death.

When the two remaining toy poodles pass away (I hope of natural causes), I will get NO MORE PETS. They are just like babies, they can't talk, and they depend on their guardians for decisions concerning their life. If the guardian makes a wrong decision, they pay dearly for that decision--I can no longer bear this burden.

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Overall Score as rated by llcoolg	Year of Treatment	Edit Comments by llcoolg on 05/15/08 1 responses to this scorecard This scorecard was voted helpful +2 times
10	1992-2008	This clinic is WONDERFUL! I have taken my pets here since my family moved here. I have recommended this clinic to all my family and friends. I will continue to take my pets to this clinic. The staff is VERY CARING and will go out of there way to help you in any way that they can. Dr. Fry, Dr. Magee, and Dr. Armes are all great doctors that truly care about their clients and their family members(pets). Is this scorecard helpful? Yes / No This scorecard was voted helpful +2 times
Nursing Staff	Office Staff
10	10
Cost	Medical Equipment
10	10
Office Waiting Time	Appointment Availability
10	10

Overall Score as rated by Marco	Year of Treatment	Edit Comments by Marco on 05/14/08 1 responses to this scorecard This scorecard was voted helpful +5 times
10	Not given	A fabulous Veterinarian with a compassion for providing the finest medical care possible for animals. Dr. Fry is a outstanding researcher who takes the time even after hours to use her professional resources to assist in the care of pets. Super attitude, completely sincere and honest when dealing with pet owners. Unlimited potential. Is this scorecard helpful? Yes / No This scorecard was voted helpful +5 times
Nursing Staff	Office Staff
no score given	9
Cost	Medical Equipment
9	no score given
Office Waiting Time	Appointment Availability
10	10

Overall Score as rated by animal2484	Year of Treatment	Edit Comments by animal2484 on 05/14/08 4 responses to this scorecard This scorecard was voted helpful +1 times
10	Not given	I went to Madison Animal Clinic because my dog had swallowed an object. Dr. Fry took immediate action and took x-rays of my dog's stomach and decided to operate. She was able to take out the object, and save my dog's life. She has always been wonderful to my family. I also have 3 cats and she has always taken great care of them. I am very pleased with the services done by her. Is this scorecard helpful? Yes / No This scorecard was voted helpful +1 times
Nursing Staff	Office Staff
10	10
Cost	Medical Equipment
9	10
Office Waiting Time	Appointment Availability
9	9

Responses to animal2484's scorecard

Comments by Katerina on 05/15/08, 10:39 am

animal2484

Did your dog have Addison's disease? How old is your dog? Why didn't Erica Fry operate on my pet? She never said to me that she could operate on my pet. Why did she send me to a diplomate surgeon? I believe she felt she was not confident enough to operate on my pet. What did she see on my pet's X-rays?--why did she refuse to give me copies of X-rays?

Comments by Katerina on 05/15/08, 11:07 am

I am not verbally abusing anyone--I am merely stating facts. There were five veterinarians involved in my pet's case and I never hesitated to follow their advice, never questioned their care, and always paid what they asked for, until I found out that they had misdiagnosed my pet and as a result my pet died. He was like my lost child, and I will never forget that he died because of misdiagnosis and killing surgery. For 13 years, my dog was under military vets' care, non-profit oriented vets, but they were deploying a lot and could not follow up on my pet's health the way they should have. Ask Dr. Armes why she did not follow up on my pet's surgery, and why she never even called me after the surgery. I initiated the call a week after my pet died to ask her questions, and she attacked me on the phone. She said 'What did you expect, he was 94 years old!' If she felt that way, why did she recommend surgery?

Comments by Katerina on 05/15/08, 11:10 am

Comments by Katerina on 05/15/08, 4:45 pm

I really appreciate all the comments, slanderous or not. Criticism is always welcome. I do not consider my comments verbal assults--I am merely stating facts.

I am sorry if I spoiled the 'compassionate, good, caring' vet's image. It is my opinion that you probably started to wonder. . . perhaps what I experienced has instilled doubts. . .

I sent any medical records I had to vets out of state including my first cousin. They all concluded that my pet had Addison's disease.

I did not seek diagnosis on line, although many on-line vets (info4dogs) are truly professionals! Soon I will have a web page with all the details of my pet's sad story.

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Overall Score as rated by petlover08	Year of Treatment	Edit Comments by petlover08 on 05/13/08 11 responses to this scorecard This scorecard was voted helpful +0 times
10	2008	I think that Madison Animal Care Hospital is a fabulous veterinary clinic and I am thankful to have them to care for my pets. I think that Dr. Fry is compassionate, friendly and always offers the best care for my pets. She is always willing to go the extra mile to help my both me and more importantly, my pet. 2 thumbs up to entire practice!!!! Is this scorecard helpful? Yes / No This scorecard was voted helpful +0 times
Nursing Staff	Office Staff
10	10
Cost	Medical Equipment
9	9
Office Waiting Time	Appointment Availability
8	10

Responses to petlover08's scorecard

Comments by Katerina on 05/14/08, 12:10 am

Dear petlover08

Have you ever been to any other veterinarian hospitals other than Madison Animal Care Hospital? I have been to many, many vet hospitals and this hospital is a '5' out of '10.'

Dr. Fry was the referring vet for my pet's referrals to the internist and the surgeon, and SHE NEVER FOLLOWED UP ON HER PATIENT after the surgery. I didn't know at the time that it is their 'Practice Code' for the specialist to return the patient to the referring vet. If she had followed up on my pet's surgery and post-op care, my pet could be alive today! I tried to post-op care for my pet, but I was not a vet to diagnose that he was deteriorating. He had a seizure, became comatose and died! Have you ever had this experience? I HOPE YOU NEVER HAVE TO GO THRU YOUR PET'S AGONIZING DEATH because of misdiagnosis and wrong treatment.

Comments by doglover08 on 05/15/08, 1:59 pm

I have to wonder if Katerina has taken her concerns anywhere but the online forum. Any customer of Madison Animal Care who reads her statements knows she's way off base and has a personal vendetta. I would like to see these professionals vindicated by a ruling from a governing board. Also, she could move on after knowing her case had been reviewed and ruled on by a third party.

I do pray for her, that she will find comfort in a higher power. Losing a pet is never an easy thing. There are several online resources dedicated to helping with this difficult time, I would recommend: http://www.pet-loss.net/

“As she has planted, so does she harvest; such is the field of karma. ~Sri Guru Granth Sahib”

Comments by Katerina on 05/15/08, 3:32 pm

Dear doglover08

I am very sorry you believe that I have a personal vendetta. After all, we live in the 21st century!

Are you suggesting that someone should silence me from sharing my bad experience? It is my First Amendmenet right to express my opinion based on facts!

Comments by doglover08 on 05/15/08, 4:20 pm

The logic in your thought process and subsequent writing style escapes me. I'm merely a consumer letting the public know of my many positive experiences at Madison Animal.

When reviewing the First Amendment, you may want to peruse the section on defamation. Here's a refresher course:

In law, defamation (also called vilification, slander, and libel) is the communication of a statement that makes a false claim, expressively stated or implied to be factual, that may harm the reputation of an individual, business, product, group, government or nation. Slander refers to spoken comments, while libel refers to any other form of communication such as written words or images. Most jurisdictions allow legal actions, civil and/or criminal, to deter various kinds of defamation and retaliate against groundless criticism.

“As she has planted, so does she harvest; such is the field of karma. ~Sri Guru Granth Sahib”

When we are no longer able to change a situation, we are challenged to change ourselves. ~Victor Frankl

God, grant me the serenity
to accept the things I cannot change;
the courage to change the things I can;
and the wisdom to know the difference.

While reciting this last prayer for you, I realized that this advice really hits home today. I will no longer give you the satisfaction you desire by bantering back and forth.

May you find the help needed to get through this difficult time and may God bless you.

Comments by Katerina on 05/15/08, 4:36 pm

Are you familiar with any Supreme Court verdicts on internet use ? You sound like a lawyer and not a pet lover!

Comments by Katerina on 05/15/08, 4:47 pm

I really appreciate all the comments, slanderous or not. Criticism is always welcome. I do not consider my comments verbal assults--I am merely stating facts.

I am sorry if I spoiled the 'compassionate, good, caring' vet's image. It is my opinion that you probably started to wonder. . . perhaps what I experienced has instilled doubts. . .

I sent any medical records I had to vets out of state including my first cousin. They all concluded that my pet had Addison's disease.

I did not seek diagnosis on line, although many on-line vets (info4dogs) are truly professionals! Soon I will have a web page with all the details of my pet's sad story.

Comments by llcoolg on 05/15/08, 6:00 pm

I am glad you found a new vet that you like. Yet, I wonder what will happen when your other pets pass on. Will this vet be subjected to your first amendment rights? I think that you are verbally crucifying the doctors in question. Of course that is my first amendment right. It seems a shame since you have someone in your family who was in the military to use your rights in such a fashion. You HAVE made you point. There is no reason to make it over and over and over. I personally have no more responses for you because it truly seems to be a waste of time. I AM sorry for your loss. I WILL CONTINUE TO USE THIS CLINIC AND THAT IS MY OPINION! Good luck and God bless.

Comments by Katerina on 05/15/08, 6:17 pm

My new vet is familiar with what happened to my pet, she is very UNDERSTANDING, and has offered tests and services for my two remaining pets that I was not offered before. If you like to experience compassion and professionalism, I strongly suggest you try out Dr. Cruzen. Besides, now that I have educated myself on Poodle health characteristics, I believe I am an informed client and can better decide on my pets' care, tests, and treatments.

I really don't understand what you mean 'It seems a shame since you have someone in your family who was in the military to use your rights in such fashion.' In any event, while you people enjoy freedom in the comfort of your homes, my family served our country and you in dangerous places so you can enjoy freedom!

Comments by llcoolg on 05/15/08, 9:48 pm

You have one last response. I just wanted to say that I have multiple members in my family serving in Iraq. My father served in Vietnam, and my grandfather served during WWII. We have a proud military history. I haven't been sitting in my home. Seems to me that was a bit prejudiced??? I was merely stating my opinion. I will continue to use Madison Animal Care Hospital. You attacked my family history, of which you know nothing. To what purpose or end??? I hope you find the solace you seek for you and your pet. I am GLAD you found someone to serve your needs and your pets needs. Best of luck.

Comments by Katerina on 05/16/08, 12:30 am

llcoolg

Thank you.

Comments by PoodleLover on 05/18/08, 9:01 pm

I have to say I agree with petlover08 and llcoolg. It just seems a waste of time, as all she wants to do is vent. This woman seems to have made her mind up and is unwilling to listen to reason. I hope she obtains closure without continuing to slander good people.

At least I've stated my own opinion based on my own experience with my own little poodle who really did have Addison's disease and got correct treatment from one of the doctors she claims misdiagnosed her dog and caused his death. She hasn't swayed my opinion about the wonderful doctor who took care of him so well. I know what I know.

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