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Scorecard for...
Dr. Lambert

Dentist
Alamogordo, New Mexico



Average score
7



10 = best, 1 = worst

2 ratings

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Location

Kidskare
1713 East 10th Street
Alamogordo, NM 88310

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Website

www.kidskarepc.com

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Other doctors of the same specialty in NM:

1 Dr. David Giaquinto Albuquerque
1 Dr. Marianne Day Las Cruces
1 Dr. Patrica Peck Santa Fe




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Overall Score
as rated by Coco
Year of Treatment
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Comments by Coco on 01/16/07

1 responses to this scorecard

3
2007

Patient is my daughter.

Patient had to wait almost 3 months to be seen after initial visit for her fillings.

Patient had to wait 35 minutes past her appt time before being brought back to the dentist chair.

Patient had to listen to a patients screaming baby for 45 minutes, this baby had a caretaker that could have taken the child somewhere else. Instead, office staff was upset that I asked that they be asked to leave the office as the screaming fit was echoing throughout the office. Afterwards the dental assistant was rude to me and my daughter due to the fact that the screaming tirade preceded my daughters treatment and it scared her.

Doctor and his assistant began a conversation while ignoring the patient during treatment. This conversation was gossip about another employee that was absent that day. Patient had to listen to this gossip from 2  so-called professionals for the duration of her treatment.

Doctor and his staff failed to advise how many office visits would be required to fill all of her fillings. At this time, the second office visit they advised we would need to come back 2 or 3 more times. When making the appt, the secretary gave us an appt for 2 months later. At this point my patience had had it and I had to make a scene just to get her to make back to back appts.

Would not recommend this office, you are a mere product on an assemnbly line. Go out of town to get a better doctor. We had to use Medicaid and we were treated like dirt for it. When making complaint to the office manager they refused to give the full name of the assistant who was so rude and refused to let me speak directly to the doctor.

 



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Nursing Staff Office Staff
no score given 5
Cost Medical Equipment
9
10
Office Waiting Time Appointment Availability
3
1
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Responses to Coco's scorecard

Comments by kickier on 04/26/07, 10:40 am

I have 5 children I had seen the billboards throughout town, every time we drove by one my childredn asked what kidskare was.  We finally made an appt. My oldest son is 15 and scared my two younger girls to death about going to a dentist.  By the time our appts were over my girls could not stop hugging the assistants and doctor. KIDSKARE IS OUR DENTIST FOR LIFE!!! 





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