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Scorecard for...
Dr. Sue Yang

Dentist
Wellington, Florida



Average score
5



10 = best, 1 = worst

9 ratings

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Location

Toothtown
1037 US 441 Suite 215
Wellington, FL 33414

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Website

www.mytoothtown.com

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Overall Score
as rated by starkey1030
Year of Treatment
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Comments by starkey1030 on 11/13/07

2 responses to this scorecard

This scorecard was voted helpful +0 times

1
2007

I have worked for this dentist a while ago.  She over-charges the patients, and is very sneaky about returning extra payments back to the patients parents.  You must call over and over again for payments, and almost to the point of begging for your own money that the insurance company covered you for.  A trick dentist use, they keep your refunds until it's convenient for them.  She calls you in for treatment and recommends all types of treatments that are not needed.  This office gives employees tips on how to convince the patients parents to making them do the treatments that are not needed.  The employees there are monitored via camera, and have to watch what they say.  Do yourself a favor, find someone who is honest, and isn't so money hungry.  The office is very nice, and they have to up the prices & convince you to get services you don't need to pay for it.  They have a nice x-ray machine, but if you try and take the x-rays, they will charge you a processing fee for trying to relocate it out the office.



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Nursing Staff Office Staff
5
10
Cost Medical Equipment
1
10
Office Waiting Time Appointment Availability
3
10
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Responses to starkey1030's scorecard

Comments by choosymom on 12/08/07, 9:51 am

I will back up tkbtt's comment on that papoose restraint. We never had any problems with our older child who actually enjoys going to the dentist, but our younger child is very fearful. After his first appt. for a cleaning, we were told that he would require a papoose the next time we go. And we were charged a hefty amount for the use of it too! It's not like you get your own to keep and take home for goodness sake! Why charge at all for the use of a reusable "papoose" which, btw, is just a nice way of saying straight jacket. I kid you not. Dr. Yang convinced me that it was necessary for my child's safety that we use it. So I trusted her. Looking back in retrospect, I believe it only made my child's fears worse. I do not feel that Dr. Yang or her staff have the skills to deal with a child who is the least bit scared. What would be the reason for going to a pediatric dentist?! You would think they would have the psychological background inknowing how to deal with a child with any kind of issue, no? Was I wrong to think that? Our last visit was the last straw for us, when my child vomitted not once, but twice all over himself and the beautiful x-ray machine! Half the problem there I believe was that the hygenist speaks very little english. Neither one of us seems to understand what the other is saying, which is very frustrating to me. It must be even more frustrating for a 4 year old to be spoken to in another language that he doesn't speak. Even though I was told to wait in the waiting area, I refused and saw and heard everything that was going on when my son got sick, and I didn't like it at all. We will not be returning to this office again.


Comments by wellymom on 05/05/08, 2:33 pm

I have been taking my kids to Dr. Yang since 2005 and I wonder if this employee was there during one of my appointments.

I personally never felt that I was asked to do treatment beyond what was necessary.  If that is the case, I wonder why in most of my appointments, we were only asked to come back in 6 months since no treatment was necessary.

I don't want to brag, but I am diligent about my kids' teeth, but other kids my no be so lucky and I have parents like us

I have question to starkey1030: Why having cameras bother you?  Nowadays, a lot of businesses have cameras and I actually feel, as a parent, safer with them then without any cameras.

 Angela





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