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Scorecard for... Dr. James H Acker Orthopedics  Ormond Beach , Florida
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Overall Score as rated by Lynne |
Year of Treatment |
Comments by Lynne
on 02/12/06 1 responses to this scorecard This scorecard was voted helpful -1 times |
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Not given |
To Whom It May Concern,
In June of 2005, I went to see Dr. James H Acker, MD of Ormond Beach, Florida regarding a problem that I was having with my knee. After a thorough examination and tests, he told me that I had a medial meniscus tear. I was told that surgery was necessary. I was also told that 3-4 weeks after surgery that I would be as good as new. After the surgery, Dr. Acker never bothered to call to see how I was doing. Ten days after surgery I went in for my post operative check up. He told me I was doing fine.
From that point on I was treated very unprofessionally. The office had caller ID, and when I would call they would not answer the phone. I would immediately call back on my cell phone and the phone was answered right away.
Every time I would go in for my follow up visits and I would ask why it was taking so long for me to get better and his response was : “You are a slow healer.” This went on until December 19, 2005 when I went in for my final visit. At that point the told me that I’d better find a job where I could sit down because my knee was never going to be right. It has been six months since my surgery and my knee still bothers me. I can not stand for long periods of time or walk long distances. I can not get down on my knees and work in my garden like I use to. The life I knew has been taken away from me and Dr. Acker did not have enough concern or compassion for my problem to try and determine why I still have terrible pain in my knee.
I have never been treated so poorly by any physician or their staff. I feel that if I had had insurance that I would have been treated better, but because I was self pay I was treated like a second class citizen.
Sincerely,
Lynnette K. Nesbit
36 Niagara Falls Circle
Ormond Beach, FL 32174
386-676-0436
Is this scorecard helpful? Yes / No
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| Nursing Staff | Office Staff | |
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1
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1
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| Cost | Medical Equipment | |
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5
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5
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| Office Waiting Time | Appointment Availability | |
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3
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3
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