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Scorecard for... Dr. James Thorsen Veterinarian (animal doctor)  Fortson, Georgia
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Other doctors of the same specialty in GA:10 Dr. Tim Thornhill Valdosta10 Dr. Tad Moseley Valdosta 10 Dr. Phillip Arnall Blue Ridge 10 Dr. Edward Gross Martinez 9 Dr. Wayne Brubaker Winterville 3 Dr. Richard Thompson Lawrenceville 1 Dr. Win Burnett Villa Rica 1 Dr. James Brousse Athens 1 Dr. William Martin Valdosta 1 Dr. Bullard Austell 1 Dr. Julie Duval Sandy Springs
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Overall Score as rated by stilloutfoxing |
Year of Treatment |
Comments by stilloutfoxing
on 06/06/07 stilloutfoxing edited this score on 06/06/07 This scorecard was voted helpful +1 times |
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1 
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2007 |
Because Ft. Benning does not spay/neuter pets and only gives medications & exams, I called all of the local vets and wrote down their prices, fees, and information about their services. I was quoted a price for a cat to be neutered at the Animal Health Center, asked many questions stating that we were a military family and made it clear that we were on a fixed income. They were aware that the cat was a stray. I made the appointment based on the quoted price. Upon pick up of my neutered cat, I was informed that he had been given the 'mandatory' physical exam which was going to cost me an extra $26. No one ever mentioned ANY mandatory exams and I had the printed record of the Ft. Benning vet's recent (last week) exam which showed that he had a clean bill of health & was up on all shots. I politely asked the vet if he could discount the exam because I was misquoted a price and because my cat had just had a very thorough exam. He became flustered, defensive, and angry. He said that he would discount the fee but informed me that I was NEVER to return to the clinic with any of my animals even in cases of emergency. When asked what I had done wrong, he said in a raised voice: 'We don't want to deal with your kind here.' What kind is that? Military? Fixed income? I tried to tell him that I'd only asked because my husband and I do not have much money right now. We have to be careful about our spending, but we felt that it was very important that the stray cat get neutered. He shrugged and told me that I was to leave immediately after payment. In tears, I paid and walked to my car with my cat. I would have continued to go to that vet after the refund and I would have paid if the vet said I had to. I wasn't rude or angry about the extra cost, just concerned because I had not planned on spending any more than the quoted price. Never have I been treated so poorly by a medical professional. I want to make it clear that the staff acted professionally and the office's score reflects the doctor's horrible behavior.
Is this scorecard helpful? Yes / No
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| Nursing Staff | Office Staff | |
| no score given |
7
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| Cost | Medical Equipment | |
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1
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3
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| Office Waiting Time | Appointment Availability | |
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4
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3
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