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Dr. Cynthia Glasson

Family Physician
Lake Orion, Michigan



Average score
2



10 = best, 1 = worst

2 ratings

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Location

Waldon Family Medical
3003 South Baldwin Road
Lake Orion, MI 48359

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Overall Score
as rated by TELCO
Year of Treatment
Edit
Comments by TELCO on 12/18/06

1 responses to this scorecard

3
2006

Dr. is well intentioned, but comes across as a bit of a charletan.  One of her interns missed a cancer diagnosis in my dad, office staff never sent Xrays for review, insisted they had over and over again.  The scene got ugly, unfortunately, when I had to drive down and make them find the xrays.  There is a particular person working the front desk who is routinely rude.  Quality of xray turned out to be extremely poor.  Also, Dr. missed a 100% torn ACL in my knee, but did make a phone call and got me into an excellent Ortho the very next morning.   Was shocked by the unprofessionalism of one of her intern doctors, who complained about foreneirs working in pharmacies.  What else can I say - I drove there for an appointment one time, only to be told there was no appointment and insistance that I must have made the appointment with another doctor.  I would not recommend going to this doctor for serious conditions, but she is emphathetic to treatment for my allergies.



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Nursing Staff Office Staff
3
1
Cost Medical Equipment
no score given 3
Office Waiting Time Appointment Availability
3
no score given
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Responses to TELCO's scorecard

Comments by Ahmez56 on 11/16/07, 7:10 am

i took my 4 month old for a well baby visit with Dr Glasson and arrived right on time and was hurded into the examining room. the nurse came in to do all the normal testing for the records and said the dr would be right in. she told me to keep his clothes off so i expected the dr would be right in. 1 hr and 1/2 later the dr came in. needless to say i was very angry and so was my husband.  it was freezing in the room we were in and about 1 hr in i went to the front desk and asked how much longer it would be and they said she would be right in.  when she finally did come in we complained about it and complained about how cold it was for him to have to be in that room for so long with no clothes on and all she could say to me was 'did you tell someone it was too cold?' to top everything off she said to us 'so your son is in for his 6 month apptmt?' she didn't even look at the chart prior to coming into the room. seems to me that she doesn' t care about her patients even those she delivers! we never took my son back again.




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