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Scorecard for...
Dr. Tina Matthews

Family Physician
Etobicoke, Ontario


Average score
4



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2 ratings

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Location


3170 Lakeshore Boulevard West
Etobicoke, ON M8V 3X8

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Overall Score
as rated by soulfilet 		Year of Treatment
Edit
Comments by soulfilet on 08/10/07
soulfilet edited this scorecard on 08/10/07

2 responses to this scorecard

4
 1997 Dr. Tina Matthews of Etobicoke was my family doctor. I saw her regarding an alarming condition which had suddenly appeared. I felt her diagnosis didn't make sense, so I sought a second opinion right away. The second doctor diagnosed me as having a potentially fatal condition which my doctor had missed, and prescribed the necessary antibiotics immediately. When Dr. Matthews was informed of this, she fired me from her practice. She also took 8 days to notify me of lab results, which was too long.

Prior to this I had found her helpful, and I liked the fact that she usually referred me to a specialist for specific complaints - perhaps things she felt were outside of her expertise. It's unfortunate she didn't give me a referral in this case.

If she had not fired me, I would have continued as her patient, because I think we all make mistakes. But for her to say, in effect, that a second opinion is unacceptable by firing the patient - especially when she had overlooked a serious condition, is unacceptable in my view. A doctor must accept second opinions as a necessary and useful part of their profession. Sometimes we trip over our own egos.

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Responses to soulfilet's scorecard

Comments by EmmaB on 03/24/08, 1:12 pm

Dr. Tina Matthews was my doctor aswell.  I have never had a problem with her, she has always (as you said) refered me to specialists and has been very kind, and caring towards my specific needs.  I have however found problems with her receptionist.  In many cases she was completely imcompetent.  From forgetting to scedule appoints with specialist, forwarding medical records & or referals, to misplacing contact information given to her, I finally just gave up on the service there!  I only write this because your call backs on lab results may have partial blame to her receptionist.


Comments by soulfilet on 05/05/08, 2:45 am

Yes the receptionist could've been to blame for the late lab results, but Tina gets credit for the misdiagnosis. What she called Rosacea (a cosmetic condition) turned out to be Cellulitis, which can develop into flesh-eating disease, can travel to your brain, and can be fatal if you don't go on antibiotics. The College looked into it and told her to brush up on her homework.




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